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Community rights • East London and across the UK

Your rights should be understood, accessible and heard.

Case 2 Rights CIC supports people challenging discrimination, institutional unfairness and barriers to justice—including disabled people, home and international students, people experiencing homelessness or financial hardship, and people facing vulnerable circumstances or mental-health challenges.

Our work grew from lived experience of barriers encountered in higher education, including within one of the UK’s longest-established specialist providers of legal, business and professional education.

What we do

Knowledge and support that puts people first

We combine accessible rights information, personal support, community education and advocacy to help people move forward with confidence.

Understand your rights

Clear, easy-to-follow information and practical how-to guides to help you understand your options and take your next step.

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One-to-one community support

Respectful support, follow-up and signposting to appropriate housing, welfare, employment and specialist services.

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Education, memoirs and workshops

Accessible workshops, guides and memoirs covering rights, disability, mental health, safeguarding, social justice, higher-education policies and complaints.

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Community voice and change

Community forums, public-awareness work and evidence-led advocacy aimed at improving policy, practice and access to rights.

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Our work

Support with real-life barriers

Our work to date includes practical rights guidance, community advocacy, complaints support and signposting to appropriate services.

01

Access and disability

Helping people understand discrimination, accessibility and routes to support.

02

Community advocacy

One-to-one support, follow-up and signposting to appropriate housing, welfare, employment and specialist services.

03

Complaints and navigation

Making complaints, safeguarding concerns, court and tribunal processes, and routes to regulated advice easier to understand.

How we work

Calm, evidence-led and persistent.

We help people turn difficult experiences into a clear account, understand the process and choose practical, lawful next steps.

  1. 01

    Listen and clarify

    Identify the problem, the outcome being sought, immediate risks and important deadlines.

  2. 02

    Organise the record

    Bring together a clear chronology of correspondence, policies, adjustments and decisions.

  3. 03

    Navigate the route

    Explain complaint, appeal, ombudsman and regulator pathways, and when regulated legal advice may be needed.

  4. 04

    Learn for change

    With consent and careful anonymisation, identify recurring patterns that could improve policy and practice.

Issues we care about

Fairness in higher education

We are passionate about fair student finance, better protection for students, disability inclusion and a higher-education system that treats home and international students with dignity.

Founder contribution

Evidence shared with Parliament

Our founder, Fahim Khan, has contributed written evidence to UK Parliament in a personal capacity, drawing on lived experience and student representation. His submissions discussed the fairness and transparency of student loans, graduate outcomes, international students and financial pressures within higher education.

These were personal submissions, not formal submissions by Case 2 Rights CIC. The Treasury Committee later listed the student-finance evidence among the contributions considered in its report.

Stories

People and progress

We are preparing anonymised stories about the people and communities we have supported.

Feedback will only be shared with clear permission and with personal details protected.

Have you faced something similar?

A brief first contact can help us understand recurring barriers and decide the safest next step. You remain in control of whether your experience may be used or shared.

Please do not send confidential, privileged or highly sensitive documents in your first email. We will explain what information is helpful and how it may be handled.

Share a brief outline

Our standards

Accountability must be careful, fair and lawful.

We want institutions to be answerable while protecting the people who trust us and respecting legal processes.

Accuracy and fairness

We distinguish allegations from established facts, identify materially disputed matters, aim to represent relevant responses fairly and correct substantive errors.

Consent and confidentiality

We share personal experiences only with informed permission and protect identifying details where appropriate. We do not publish confidential, privileged or legally restricted material.

Lawful support

We do not encourage improper contact with witnesses, opposing representatives or tribunals, or breaches of confidentiality. We support lawful access to justice and signpost to regulated advice where required.

About Case 2 Rights

Rooted in community. Focused on access to justice.

We are a Community Interest Company supporting people across the United Kingdom, with a particular focus on East London and the London Borough of Redbridge. We are especially committed to standing alongside people experiencing financial hardship, social exclusion or other barriers to getting the help they need.

Our work combines accessible rights education, peer advocacy, court-navigation support, community workshops and practical signposting.

We are not established for private gain. Any surplus is used principally for community benefit, including expanding support, reaching underserved communities and improving resources for the people we serve.

Explore our work

Ways to take part

Help rights knowledge travel further.

There are practical ways to strengthen this work, whether or not you are able to donate.

Learn and share

Follow our developing rights resources, memoirs and practical guides, and share them when they are ready.

See what is developing

Work with us

Community groups, educators, solicitors, barristers, academics, researchers and specialist organisations can speak to us about contributing to appropriate work.

Start a conversation

Support the mission

Help us expand accessible education, community resources and practical rights support.

Discuss support

Engage constructively

Universities, public bodies and other organisations can speak to us about accessibility, complaints handling, safeguarding, student experience and practical improvements. Our independence remains central.

Open a dialogue

Support our work

Help make rights easier to understand and access.

Case 2 Rights is building accessible resources, community education and practical support for people who can find complex systems difficult to navigate.

If you are considering a donation, please contact us. We will explain our current priorities, how support could be used and the appropriate way to contribute.

With your permission, we can acknowledge your support on our website or in relevant materials. Recognition is always optional and does not influence our independent work.

Discuss supporting us

Take the next step

You do not have to work it out alone.

Contact Case 2 Rights for accessible guidance, support and signposting.

Email us